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Privacy Policy

Updated on 04 July, 2023


Cetrix Cloud Services values your privacy when you provide certain personal information to the Company and is committed to ensuring that your privacy is protected. This policy summarizes and governs what personal information we may collect by which you can be identified when using this website, and how we might use this information. This policy also describes other important topics relating to information privacy.

Cetrix Cloud Services may change this policy from time to time by updating this page. It is encouraged that you check this page from time to time to ensure any changes made are acceptable to you. This effective date of this policy is January 1, 2015.

What Information We Collect

Cetrix Cloud Services, will only collect information such as the following that is voluntarily provided through our web site or e-mail correspondence:
• Name and title
• Company name and address
• Contact information such as telephone number, e-mail address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

We may also collect general information to improve our Web site and better meet customer needs such as
• the type of browser used
• the files requested and downloaded
• the domain name and country where requests originate from

How We Use the Information We Gather

The information supplied will be used to better understand your needs and provide you with a better service especially for the following purposes:
• Respond to inquiries
• Supply requested information on Cetrix Cloud products.
• Improve Cetrix Cloud Product and Services
• Facilitate internal record keeping
• Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email
address which you have provided.
• We may also use your information to contact you for market research purposes.

How We Use Cookies

Some of our Web pages may contain “cookies,” which are data that may be sent to your Web browser and stored on your computer. Cookies are typically stored on your computer or device when a website is visited and may contain information such as site preferences or login status. This allows our server to “recognize” you when you visit our Web site in the future and enables you to view protected content without requiring an additional login, password, or re-registration.
Cookies are used to help determine use of the site. The cookie itself does not contain any personally identifiable information. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you prefer to not accept a cookie upon registration, you will be required to register each time you request access to protected content on our web site.


Cetrix Cloud Services is committed to protecting personal information from loss, misuse, disclosure, alteration, unauthorized access and destruction. Cetrix Cloud Services takes all reasonable precautions to safeguard the confidentiality of personally identifiable information.

Links to Websites

The various Cetrix Cloud websites may contain links to other websites. Once you have used these links to leave our site, you should note that we do not have any control over those other websites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those other Websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

Controlling Your Personal Information

If you have submitted personal information to Cetrix Cloud electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Copyright Notice and Terms of Use

Permission to use documents (such as product information, press releases, fact sheets and FAQs) from this web site is granted, provided that the Cetrix Cloud Services copyright notice appears in all copies, (2) use of such Documents is for informational and noncommercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Use for any other purpose is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

All information on this web site is provided on an as-is basis. Cetrix Cloud Services makes no warranties, express or implied, as to the accuracy and correctness of the information. In no event shall Cetrix Cloud Services, or its affiliates, be liable for any damages whatsoever resulting from the use of this information. Cetrix Cloud Services and the Cetrix Cloud Services logo are registered trademarks, Cetrix Cloud Services NX, Responsive Application Platform, and Cetrix Cloud Services NXone are trademarks of Cetrix Cloud Services All other products are trademarks or registered trademarks of their respective companies.

The practices described in this privacy policy statement are current personal data protection policies as of 2015. Cetrix Cloud Services reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these web pages.

Cetrix Cloud complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Cetrix Cloud has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

In compliance with the Privacy Shield Principles, Cetrix Cloud commits to resolve complaints about our collection or use of your personal information.  Cetrix Cloud is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Cetrix Cloud at

General Protection Data Regulation

On May 25, 2018, the EU’s General Data Protection Regulation (GDPR) replaces the 1995 Data Protection Directive. This regulatory change is a priority for many of our customers and it is equally a priority for Cetrix Cloud Services. As of May 2018, Cetrix Cloud Services fully complies with the GDPR.