AI Automation Services
Transform your CRM implementation into a revenue engine: streamline
CETDIGIT helps organizations drive innovation with powerful AI automation solutions that connect data, streamline processes, and empower your team to work alongside intelligent systems. Our comprehensive AI automation services unlock productivity, enhance customer experiences, and create a foundation for sustained growth in today's AI-driven business landscape.


How Can CETDIGIT Help?
CETDIGIT is a trusted Salesforce partner that offers a diverse range of services to support your business needs. With our expertise and deep understanding of the Salesforce platform, we are committed to helping you harness the full potential of your CRM system, Salesforce to drive your business forward.

Why Cetdigit?
Our AI Automation Services
Smart Chatbots
Transform your website visitors into qualified leads with intelligent AI chatbots that engage in natural conversations 24/7. CETDIGIT's smart chatbot solutions go beyond basic FAQ responses to deliver personalized interactions that qualify prospects, answer complex questions, and route conversations to the right team members when human intervention is needed. Our implementation experts ensure your chatbots align with your brand voice while continuously improving through machine learning to deliver exceptional customer experiences at scale. With conversion rates 93% higher than traditional forms, our chatbots turn your website into a proactive sales tool that captures qualified leads precisely when interest is highest.


AI Voice Calling
Revolutionize your outreach strategy with AI-powered voice assistants that can engage prospects, qualify leads, and schedule meetings with remarkable natural conversation capabilities. CETDIGIT implements voice AI solutions that handle initial outreach calls, follow-ups, and routine customer service inquiries with human-like interaction quality. Our voice AI systems can intelligently process responses, handle objections, and adapt to conversation flows while maintaining detailed records of each interaction. By automating repetitive calling tasks at scale while maintaining personalization, our clients typically see a 3-4x increase in meaningful conversations and a 40% reduction in cost per qualified lead compared to traditional outreach methods.
Contact Research & Qualification
Supercharge your sales prospecting with AI that researches, enriches, and qualifies contacts at scale. CETDIGIT's contact research solutions leverage AI to gather insights from multiple sources, identify decision-makers, understand buying signals, and validate contact information. Our qualification systems align with your ideal customer profile to deliver a steady stream of high-quality prospects to your sales team, dramatically increasing productivity and conversion rates while eliminating hours of manual research. By combining intent data with comprehensive profile enrichment, our systems identify your most promising prospects before your competitors even know they're in-market. Sales teams implementing our Contact Research & Qualification solutions typically recover 15+ hours per week previously spent on prospecting activities.


End-to-End Process Orchestration
Transform how work gets done across your organization by orchestrating complex, multi-step processes that span multiple teams and systems. CETDIGIT specializes in breaking down barriers between people and technologies, creating seamless workflows where humans and AI collaborate efficiently. With our orchestration expertise, you'll eliminate bottlenecks, enhance visibility, and maintain comprehensive oversight while delivering exceptional customer experiences. Our process orchestration implements intelligent capabilities where AI agents can compose and sequence workflows that dynamically adapt to changes in real time. Organizations implementing our orchestration solutions typically see a 31% faster automation of business processes and significant reductions in handoff delays between departments.
Intelligent Document Processing
Revolutionize how your organization handles documents and unstructured data with our AI-powered document automation. CETDIGIT leverages advanced technologies to analyze, classify, and extract data from documents with remarkable accuracy. Using natural language prompts and pre-trained models, we accelerate implementation while dramatically reducing processing time and costs. Free your team from manual document handling and redirect their talents to high-value activities. Our IDP solutions work with virtually any document type—from structured forms to complex contracts and unstructured correspondence—achieving extraction accuracy rates of 95%+ while reducing document processing costs by up to 80% compared to manual methods.


Sales AI Implementation
Accelerate your sales cycle with AI tools that qualify leads, predict deal outcomes, create personalized communications, and provide guided selling recommendations. CETDIGIT implements solutions that automate repetitive tasks—from lead qualification to meeting notes and data entry—giving your sales team back 72% of their time previously spent on non-selling activities. Our implementations are secure, ethical, and seamlessly integrated with your existing CRM system. Sales teams using our AI implementations typically see a 31% increase in productivity, 25% decrease in sales cycle length, and significant improvements in forecast accuracy. We specialize in practical AI solutions that sales teams actually use—focusing on intuitive interfaces that require minimal training while delivering maximum impact.
AI-Driven Customer Service
Enhance your customer service operations with intelligent automation that handles routine inquiries, routes complex issues to the right team members, and provides agents with real-time assistance. CETDIGIT designs customer service AI solutions that reduce response times, increase first-contact resolution, and create more satisfying experiences for both customers and service teams. We specialize in creating the perfect balance between AI efficiency and human empathy. Our implementations typically reduce service costs by 24% while simultaneously improving CSAT scores by augmenting human agents with AI assistants that provide relevant knowledge, suggest responses, and automate post-conversation documentation. Each solution is designed to handle your specific customer service scenarios with appropriate escalation paths for complex or sensitive situations.


System Integration & Connectivity
Connect disparate systems and applications to create a unified operational environment for both humans and AI systems. CETDIGIT excels at building secure connections between your critical platforms, ensuring real-time data accuracy and accessibility. Using both low-code tools and custom development approaches, we create integration solutions that synchronize operations, enhance decision-making, and maximize the impact of your automation investments. We implement a comprehensive library of pre-built connectors alongside custom integration capabilities to ensure every critical system in your ecosystem can share data seamlessly. This connected approach eliminates data silos, ensures AI systems have comprehensive information, and creates a foundation where your automation initiatives can scale across the organization without creating technical debt.
Data Harmonization for AI
Prepare your organization's data foundation for effective AI implementation through comprehensive data harmonization. CETDIGIT helps you unify, standardize, and clean data from multiple sources to create a cohesive, high-quality dataset that powers accurate AI insights and actions. Our data harmonization services ensure your AI systems have the complete 360-degree customer view needed for optimal performance while maintaining robust security and compliance standards. We implement intelligent data pipelines that continuously improve data quality, resolve identity matching challenges, and standardize formats across disparate systems. Organizations implementing our data harmonization approach typically see a 40% improvement in AI model accuracy and significantly faster implementation timelines for new AI initiatives.


AI Agent Orchestration
Build and deploy intelligent AI agents that compose and sequence workflows by accessing a library of automation building blocks. CETDIGIT specializes in creating AI agents that adapt to changing inputs, make intelligent decisions, and integrate seamlessly with human workflows. Our orchestration approach ensures these agents operate within appropriate governance frameworks while delivering powerful automation capabilities across complex business processes. These autonomous agents can handle sophisticated tasks such as responding to customer inquiries, processing orders, making recommendations, and initiating actions across multiple systems. The result is a workforce augmented by AI assistants that handle routine work, escalate appropriately, and continuously improve their performance through machine learning.
Automation Strategy & Governance
Develop a cohesive automation strategy that addresses current needs while building a scalable foundation for future growth. CETDIGIT's strategic consulting helps you identify high-impact automation opportunities, establish appropriate governance frameworks, and create implementation roadmaps. Our approach ensures your automation initiatives align with business objectives, maintain regulatory compliance, and follow ethical AI practices—creating sustainable value across your organization. We help you build organizational capabilities around automation, establish Centers of Excellence, and create measurement frameworks that demonstrate ROI. By addressing people, process, technology, and governance dimensions, our strategic approach ensures your automation program delivers sustained value while avoiding common pitfalls that lead to abandoned or underperforming initiatives.

Why Choose CETDIGIT for AI Automation?
Expertise Across Technologies
Our team brings deep experience in both traditional automation and cutting-edge AI technologies.

Business-First Approach
We focus on business outcomes, not just technical implementation.

Comprehensive Solutions
From strategy to implementation and ongoing support, we provide end-to-end services.

Ethical AI Focus
We build solutions with robust governance, security, and responsible AI practices.

Proven Methodology
Our implementation approach has delivered measurable results across industries.

Ready to Transform Your Business with AI Automation?
Contact our team today to discuss how CETDIGIT can help you build a connected, intelligent organization that leverages the full power of AI automation to drive innovation and growth.